At Eurway.com, we believe we offer more than just a place to buy furniture. We believe that we take extra steps and put in extra thought in order to become more than just a furniture store, but a resource of service, information, inspiration and understanding. These are the top six reasons why Eurway.com is better than the competition:
1. Better Service
The entire team here at Eurway.com is always concerned with providing the absolute best service possible. In the furniture business, there are a lot of moving parts that must work together in order to place, authorize and fulfill your order efficiently and accurately. Although we know that no matter what we do, sometimes one of those pieces will fall out of step, we are constantly auditing and monitoring our open orders so we can get you your order as fast as possible. Should damage to your item or another unfortunate circumstance require further service from our team, we are here to talk you through and assist you in rectifying the situation to make it right. Our CEO is often directly involved in the customer service process to ensure that we are doing everything in our power to provide the best service in the industry.
Eurway.com isn’t just about selling furniture, we are about an overarching thesis regarding modern design as it pertains to furniture. We curate our collection of products carefully based on the idea that modern furniture should embody modern ideals and modern aesthetics. We do not want to merely offer up an endless sea of furniture products for you to sift through over hours of time. We want to connect with customers who share our ideas and ideals about function, form and materiality, and offer them the very best of products that embody these values.
3. Design Knowledge
At Eurway.com, our team is full of knowledge and experience regarding interior, furniture and industrial design. Our e-commerce content manager has been in the furniture business for 18+ years, our COO has been in furniture retail and logistics for over 30 years, our CEO is a noted and respected industrial designer, our e-commerce product specialist has a degree in Architecture and designed and built custom furniture for about a decade - the list goes on. We run our business with the belief that knowledge about design is valuable to our customers, in whose best interest it is to be as informed as possible about furniture products before making a decision on what to buy.
From our CEO to our warehouse team, everyone at Eurway.com has years of valuable experience in the furniture business. We understand the potential pit-falls of ordering furniture online and will be there every step of the way to help you avoid them. For 35 years, we have been working directly with businesses to furnish their offices and working with individuals to find the perfect look for their homes. We know all the sources and will search exhaustively to help fill orders that other companies simply cannot, or are unwilling to spend the effort in order to do so. Our experience, combined with the personal touch of our service team, allows us to go the extra mile in both understanding and fulfilling the needs of our customers.
5. Website Quality
We take enormous pride in our constantly updating, expanding and improving web catalog. We examine daily how we can improve our site to better our customers’ experiences and improve as a resource for them. Whereas other furniture retail websites merely upload vendor material exactly as it is provided to them, or in some cases, allow the vendors to upload the material directly, we carefully check and correct all information about products before posting it to our site, and in many cases, reject products and information due to inaccuracies and discrepancies in their promotional materials. We are only interested in providing the most accurate information and images to our customers, not doing and saying whatever it takes to make a sale.
6. Business to Business Acumen
Decades of fulfilling business-to-business orders have provided us the expertise to confidently say that this is what we do best, and that we do it better than anybody else. Architects, interior designers, rental property owners, and commercial leasers all put their trust in Eurway.com to get their clients and properties the best in modern furniture. We have trade program discounts and are willing to personally work out the details of each deal on a case-by-case basis. If you are a business owner in need of furnishings, Eurway.com is your very best option for sourcing the furniture in a timely fashion with the best prices possible.
At Eurway.com, we want to be a partner to you in the project of furnishing your space. However we can assist in making your vision a reality, we are here to help you realize your ideas and will prove ourselves an invaluable resource in doing so.