Contact Eurway

Thank you for your interest in If you have any inquiries or comments regarding our site , or if you have questions about an order, please select the "contact form" link below and one of our customer service representatives will respond to your email within 24 hours. If you require immediate assistance, please call us on our toll free information line below. Representatives are available M-F 9:00am to 6:00pm.

By Phone

Toll-free: 855.2.EURWAY (855.238.7929)

Live Chat

When Live Chat is "On", click the link at top of the page to launch a new chat window. When Live Chat is "Off", you may still use the chat window to send us an email.

Email Inquiries

For general information and requests, please use our Contact Form.

Store Locations

While we don't have a physical Eurway store location, our parent company, Collectic Home, has a retail store location in Austin, TX featuring a number of pieces from the collection. If you're in the Austin area be sure to stop by - we'd love to hear from you. Most customers love Collectic Home's offerings as well.

Mailing Address

Eurway Fulfillment Center (not a public showroom!)
Collectic Home, LLC
2101-3 E St Elmo Rd, Suite 347
Austin, Texas 78744