free shipping over $100
Small items will be shipped directly to your door or porch by a small package service (FedEx, UPS or U.S. Mail). We offer a $10 shipping rate for any order under $100, and free shipping for all orders over $100. Large items are shipped via an independent freight carrier we have specially chosen for your shipment. For large item shipment details and delivery options, please read further.
Standard Delivery: This means "to-the-curb" delivery for large items shipped by freight carrier. The freight carrier will notify you in advance to arrange a date and time window for your delivery. Most large items will be transported strapped on a pallet. Note that Standard Delivery does not include any additional services provided by the freight carrier. The delivery driver is not obligated to help you bring the item(s) inside your home. If you request additional services from the freight carrier, you will be responsible for any additional charges from the freight carrier that result from your request. It may also be prudent to have someone available to assist in unloading and carrying your furniture inside.
Inside Delivery: This means delivery will be made to just inside the threshold of your residence or office. Inside Delivery is only available for heavy and/or bulky items shipped via freight carrier. It includes moving your item(s) just inside the front door if easily accessible (no stairs or tight turns), or inside a garage. Inside Delivery does not include room placement, assembly, or debris removal. Inside Deliveries are ONLY available to residences/commercial addresses on the first floor, unless there is a freight elevator with no stairs to the elevator. As with Standard Delivery, the freight carrier will notify you in advance to arrange a date and time window for your Inside Delivery.
White Glove Delivery: This service encompasses Inside Delivery, Full Assembly of all products, and Trash Removal. White Glove Delivery is our premium, full service option. This hassle-free option allows you to schedule a specific delivery time with one of our White Glove partners that are experts in large item deliveries. Your shipment will first be sent directly to a White Glove logistics facility whose staff will arrange delivery with you when it arrives in the warehouse near you. A two-man crew will transport your items to your home or office, and into the room of your choice. They will assemble the products and remove any trash. Please help us serve you better by entering notes to us in the Special Instructions field of our Checkout page if there are any stairs, tight turns or any other information about the delivery location that may be helpful to the White Glove installers. Please have the delivery area cleared and ready for placement of your new merchandise, as the delivery crew CANNOT move or dispose of any existing items, nor install electronics, computers and the like.
buy more save more
Want to save more on your order? When you purchase five or more items, our cost goes down; so we pass the savings onto you! The promotion is simple... the more you buy the more you save. If you have less than five items in your cart, you will not receive this additional discount on your order.
We want you to be happy! Within 7 days of delivery of your order, you may return any merchandise that's in new condition (including original packaging) and receive a refund for the cost of the item less shipping charges. You may be subject to a 20% restocking fee at eurway.com sole discretion. Eurway.com is currently unable to accept returns of special order items, labor/shipping charges, mattresses, pillows, sleepers, and other bedding items.see our return policy in detail.