Contact Eurway

Thank you for your interest in If you have any inquiries or comments regarding our website, or if you have questions about an order, please select the "Contact Form" link below and one of our customer service representatives will respond to your email within 24 hours. If you require immediate assistance, please give us a call.

By Phone

Order Status Hotline: 512.347.1619
M-F 10:00am to 6:00pm CST

Toll-free Info Line: 855.2.EURWAY (855.238.7929)
M-F 9:00am to 6:00pm CST

By Email

For general information and requests, please use our Contact Form. Emails are generally answered within 24 hours.

Store Locations

While we no longer have physical Eurway store locations in Austin, Houston, Dallas, Frisco, TX or Tempe, AZ , our parent company, Collectic Home, has a retail store location in Austin, TX featuring some items from the collection. If you're in the Austin area be sure to stop by - we'd love to hear from you. Most customers love Collectic Home's offerings as well.

Mailing Address

Eurway Fulfillment Center (not a public showroom!)
Collectic Home, LLC
2101-3 E St Elmo Rd, Suite 347
Austin, TX 78744