COVID-19 Information
Updated May 15th, 2020
During this time the best way to reach us is by email at info@eurway.com, or by using the Contact Form below.
We take the health and safety of our customers, colleagues and support staff very seriously. We are continuing to monitor the spread of the coronavirus and to follow the guidance and recommendations of the Centers for Disease Control and Prevention and other government entities.
The majority of our furniture and home accents ship from third party warehouses which are still up and running, as are our shipping carriers. If we anticipate any delays in delivering your furniture, we’ll reach out to you by phone or email. Thank you very much for visiting Eurway.com and please stay safe.
Contact Eurway
If you have questions or comments regarding our products, website or your order, please use the Send Us a Message form below. We'll get back to you!
By Phone
855.2.EURWAY (855.238.7929)
M-F 12:00am to 6:00pm CST
With many of our employees working remotely or with reduced hours, our "live answer" phone hours are from 12PM to 6PM Central M-F.
Mailing Address
Eurway Fulfillment Center
2101-3 E St Elmo Rd, Suite 347
Austin, TX 78744
(not a public showroom!)
Store Locations
While we no longer have physical Eurway store locations in Austin, Houston, Dallas, Frisco, TX or Tempe, AZ , our parent company, Collectic Home, has a retail store location in Austin, TX featuring some items from the Eurway.com collection.
If you're in the Austin area be sure to stop by - we'd love to hear from you. Most Eurway.com customers love Collectic Home's offerings as well.
Send Us a Message
Have a question about a product, a policy or want to check on an open order? Fill out the form below and we'll get back to you shortly. Emails are generally answered within 24 hours. Fields marked with * are required.