Contact Eurway

Thank you for your interest in If you have any inquiries or comments regarding our website, or if you have questions about an order, please select the "Contact Form" link below and one of our customer service representatives will respond to your email within 24 hours. If you require immediate assistance, please give us a call.

By Phone

Order Status Hotline: 512.347.1619
M-F 10:00am to 6:00pm CST
Toll-free Info Line: 855.2.EURWAY (855.238.7929)
M-F 9:00am to 6:00pm CST

Mailing Address

Eurway Fulfillment Center
(not a public showroom!)

Collectic Home, LLC
2101-3 E St Elmo Rd, Suite 347
Austin, TX 78744

Store Locations

While we no longer have physical Eurway store locations in Austin, Houston, Dallas, Frisco, TX or Tempe, AZ , our parent company, Collectic Home, has a retail store location in Austin, TX featuring some items from the collection.

If you're in the Austin area be sure to stop by - we'd love to hear from you. Most customers love Collectic Home's offerings as well.

Send us a Message

Have a question about a product, a policy or want to check on an open order? Fill out the form below and we'll get back to you shortly. Emails are generally answered within 24 hours. Fields marked with * are required.