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Eurway's COVID-19 Precautions

COVID-19 Information

Updated April 4, 2022

We are fully operational. You can reach us by email at, or by using our Contact Form. We have designers, product specialists and order managers answering our toll-free number 855-238-7929 from 10am - 6pm (Central Time) Mon - Sat. If all lines are busy, or it's after business hours, please leave us a voicemail – we return ALL calls!

We take the health and safety of our customers, colleagues and support staff very seriously. We are continuing to monitor the spread of COVID-19 and the latest variants. We follow the guidance and recommendations of the Centers for Disease Control and Prevention and other governmental and medical experts and entities.

The majority of our furniture and home accents ship from third party warehouses, which are are up and running, as are our shipping carriers. Both may be subject to temporary staff shortages and/or closures, especially during COVID surges. If we anticipate any delays in delivering your furniture, we’ll reach out to you by phone or email. Please note that email messages from us may be flagged as spam by your email client; check your spam folder if you're expecting an email from us and it appears to be overdue. Note as well that, as some of our staff work from home or other offices, you may receive a call from a number that is not identified as "Collectic Home" or "". All Caller IDs will be from Area Code 512 (Austin, TX).

Thank you very much for visiting and please stay safe.

  • All Collectic Home| employees have had the two initial doses of the Moderna or Pfizer vaccines and their respective boosters
  • Our company gives Paid Time Off for every staff member to get vaccinated
  • We follow current CDC masking, cleaning, air circulation and social distancing recommendations within our Austin Fulfillment Center|Showroom facility

 We regularly work with business clients across a variety of industries. Do your competitors shop with Eurway?

E2B - Eurway Business Clients

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As Seen In: Eurway Press