I have purchased several Eurway pieces over the years, so when I purchased this piece, I knew I'd get a solid, functional product, with the look I like goes with other Eurway pieces and works well in my home office. This piece will be a work-horse for me, as I will be constantly opening the file drawers. I really like the the file drawers open all the way out, unlike previous Eurway pieces, with file drawers that only opened about 3/4 the width of the drawer. With that, I am surprised the file drawers don't close better. Mechanics may have shifted during shipping, they told me, so the drawers don't close smoothly. I had a lot of trouble with it upon delivery, so the warehouse manager in Austin guided me so that I'm able to close the drawers so they can lock. However, it seems the permanent situation is this: I have to SLAM a file drawer to close it. It's not great to have to force it with such violence, because one of the uses for this piece is to have a place in my office where my tiny pet bird's cage can rest. Slammed drawers isn't a peaceful way for the bird to live.